Page four of today's Dispatch also gives a list of "If the power fails".
Outages & Problems / Outage FAQ / Outage Safety Tips Logged Out / Log In
FAQs: Communicating With AEP Ohio
FAQs: Outages And Your Home
FAQs: Power Restoration
Emergency Outage Kit
Outage Safety Tips
Damage To Your Home Or Business
Take practical steps to keep you and your loved ones safe during a power outage.
Unplug major appliances to protect them from a power surge when power comes back on.
Leave a light turned on so you know when power is restored.
Refuel heaters, lamps, and generators outside, and stay away from any flames or sparks. Wipe up fuel spills immediately.
Contact us if you're using a generator -- this protects you and our line workers as they work to restore power. Be safe with backup generators.
Never operate lanterns, heaters, or fuel-fired stoves without proper ventilation.
Never burn charcoal indoors. It releases poisonous carbon monoxide.
Avoid downed power lines or sparking equipment.
Never remove debris that's within 10 feet of a power line.
Prevent children from carrying candles or oil lamps.
Report an Outage
We continually monitor all inquiries we receive on this site.
Outage FAQs
Safety Hazard Conditions
Call our Customer Solutions Center at (800) 277-2177.
A safety hazard is a condition that poses an immediate risk to the public, and can include:
Downed wires that may be sparking or near water.Downed poles.Trees that have fallen on power lines.
Letting AEP Ohio know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work.
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