Saturday, November 27, 2010

Best Buy Customer Service- Thanks Kellie for doing the right thing!

I posted yesterday about my experience on Black Friday with Best Buy where I , essentilally, blacked their and all yuppies's eyes. I was at the Best Buy store on Morse Rd this morning at 9 and a young lady, Kellie, looked into the problem.

I had picked up the boxed unit from in front of the sign which indicated $449. She checked the receipt and the identifying number did not match the one I had picked up. After a few minutes and consultation with a sales person in the TV area and a manager, Kellie gave me the price of $449 and took $53.38 off my bill.

I call that a good faith transaction and good customer service.

Thanks Best Buy and Kellie!

Sam

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