Sunday, March 3, 2013

E-Rant SamKat

Another SamKat Rant:


I am not much for keeping up with electronic advancements.  

1.)  I got an android smart phone from TracFone but couldn't work it.  I have an ordinary TracFone whereby I buy minutes as I need them.

2.)  I have a new Kindle e-reader because I misplaced my old one.  Amazon allowed me to buy a new lesser one at a lower price.  I appreciate that.  I also took the new pone to a McDonald's and brought in all my purchased books.  They disappeared except for my recent purchase of Benjamin Carson's "America the Beautiful".  nother trip to McDonald's did not make it happen for me.

3.)  I immensely dislike telephone customer service for any company and telephone systems which have replaced the valuable live operators.  Prepare for several wasted minutes or hours and good luck finding the required solutions to any problem(s).

4.)  My document formats are not always accepted.  Can't some enterprising electronic publisher convert for me to allow me to e-publish several books I have written?

5.)  I enjoy people and interviewing them for my books.  In locating  a person I used to go to "whitepages.com and freely get the phone numbers if the person(s) had a listed phone number in their city's white pages.  Good luck with that.  Now you are directed to a too expensive 'service' for most searches.

6.)  Maybe, at eighty, I should just give up on electronics.  I believe the e-suppliers  know very little about marketing.  People should not just claim to make this or that product.  They should just claim to be interested in making money to keep their companies going and do everything to make it easy for the customers to use their products.  Then the electronic customers, even old ones like me, would be likely to buy more and use the products more.  Thus companies could make more money.

Couldn't some enterprising electronic producers hire some nerdy marketers to solve problems for customers or potential customers?


Computers-  I did not grow up with them, but I believed the excessive "planned Obsolescence" built into todays systems is ridiculous!




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