ANYTIME you
call a 1-800 Number
.
This is very important
information. Now that I know it is the LAW - I will do it for sure!
Any time you call an 800
number (for a credit card, banking, charter communications, health and other
insurance, computer help desk, etc) and you find that you're talking to a
foreign customer service representative (perhaps in India, Philippines, etc),
please consider doing the following:
After you connect and you
realize that the customer service representative is not from the USA, (you can
always ask if you are not sure about the accent), please, very politely (this is
not about trashing other cultures) say, "I'd like to speak to a customer service
representative in the United States of America ."
The rep might suggest
talking to his/her manager, but, again, politely say, "Thank you, but I'd like
to speak to a customer service representative in the USA ."
YOU WILL BE IMMEDIATELY
CONNECTED TO A REP IN THE USA .
That's the rule and the
LAW.
It takes less than one
minute to have your call re-directed to the USA .
Tonight when I got
redirected to a USA rep, I asked again to make sure - and yes, she was from Fort
Lauderdale .
Imagine what would happen
if every US citizen insisted on talking to only US phone reps from this day on.
Imagine how that would ultimately impact the number of US jobs that would need
to be created ASAP.
If I tell 10 people to
consider this and you tell 10 people to consider doing this - see what I
mean...it becomes an exercise in viral marketing 101.
Remember - the goal here
is to restore jobs back here at home - not to be abrupt or rude to a foreign
phone rep. You may even get correct answers, good advice, and solutions to your
problem - in real English.
If you agree, please tell
10 people you know, and ask them to tell 10 people they know....etc...etc
.
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